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Terms of Service

Terms of Service

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1. Completion Timescales

  • The average completion time for a standard property purchase is 3 to 4 weeks, subject to survey.

  • In urgent cases, completion can be achieved in as little as 7 days.

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2. Valuation Process

  1. Initial Valuation: Based on Land Registry data, market trends, and property condition.

  2. Independent RICS Survey: Conducted at our cost to confirm the property's value.

  3. Additional Assessments: Market appraisals, builder reports, or searches may be conducted if required.

Our offers typically represent up to 80% of the property’s value, reflecting our position as a trade buyer.

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3. Legal Obligations and Solicitors

  • ​You may use any solicitor of your choice. However, if you use our recommended solicitor, we will cover your legal fees for the sale.

  • Money Laundering Checks: By agreeing to our terms, you consent to these checks.

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4. Agreement Terms

  • Duration: The agreement remains valid for 4 months.

  • Cancellation: A 14-day cooling-off period is available from the date the agreement is signed.

  • Termination Costs: If terminated within the agreement term, we may charge up to £950 to cover incurred expenses.

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5. Complaints Process

We are committed to resolving disputes quickly:

  • Acknowledgement: Within 3 working days.

  • Full Response: Within 15 working days.

If dissatisfied, complaints can be escalated to The Property Ombudsman:
Beckett House, 4 Bridge Street, Salisbury, Wiltshire SP1 2LX

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6. Important Considerations

  1. Binding Contracts: Property sales are not legally binding until the exchange of contracts.

  2. Market Risks: Economic factors may affect our ability to purchase or impact the final agreed price.

  3. Cost Coverage: In case we rescind the agreement, legal costs and survey fees will be covered by us.

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Conclusion

At Home Sold Today, we are committed to providing a seamless and transparent service to support property sellers in the North East and beyond. Whether you are facing a broken property chain or require a fast cash sale, we aim to deliver a reliable solution tailored to your needs.

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For further information, please contact us:

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We look forward to working with you.

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Last Updated: January 2025

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