Selling your home is one of the biggest financial decisions you’ll ever make, and the right estate agent should make the process smooth, stress-free, and successful. But what if things don’t go to plan? If your property isn’t selling, communication feels non-existent, or your agent isn’t living up to their promises, it can be frustrating and disheartening.
The good news is that you don’t have to settle. There are steps you can take to address the issues, improve the situation, or even explore alternative ways to sell your property. Here’s everything you need to know about what to do when you’re not happy with your estate agent.
Identify the Problem
The first step in resolving any issue is to pinpoint what’s going wrong. Selling a home can be a complex process, so understanding where the roadblocks are will help you decide how to address them.
One of the most common complaints from homeowners is poor communication. Do you find yourself constantly chasing your estate agent for updates? Do they take days—or even weeks—to respond to your messages? Communication is key during a property sale, and a lack of it can leave you feeling left in the dark.
Another issue could be ineffective marketing. If your property isn’t getting enough viewings or inquiries, the problem might lie in how it’s being presented to potential buyers. Are the photos professional? Is the property listing descriptive and appealing? Perhaps your agent isn’t using all the marketing tools available to showcase your home.
Finally, unrealistic expectations can be another source of frustration. If your agent overpromised on price or how quickly they could sell your home, only to leave you waiting with no results, it’s natural to feel let down.
Speak to Your Agent
If you’re unhappy with your estate agent, your first step should always be to address your concerns directly with them. Open and honest communication can often resolve issues without needing to take more drastic action.
Arrange a meeting or phone call and explain your concerns clearly. For example, if your home isn’t attracting viewings, ask your agent why. Is it the price? Could the listing photos be improved? Are there ways to stage your home more effectively to appeal to buyers?
A good estate agent should provide honest feedback and actionable advice. They should be able to explain their strategy and suggest adjustments to help sell your property faster. If your agent is responsive and willing to make changes, you may be able to turn things around.
However, if your concerns are met with defensiveness or a lack of solutions, it may be time to consider other options.
How Often Should You Follow Up?
Communication is one of the most critical aspects of selling a home, and your estate agent should keep you updated regularly. Ideally, you would have agreed on a communication schedule when you first started working together. If no specific schedule was set, a weekly update is a reasonable expectation.
These updates should include information about viewings, buyer interest, and any feedback received from potential buyers. A proactive agent will also suggest changes to improve your property’s chances of selling, such as adjusting the asking price or enhancing your online listing.
If you find yourself constantly chasing your agent for updates, and they consistently take days—or even weeks—to respond, it’s a sign that they may not be prioritizing your sale. While everyone deserves an occasional holiday or sick day, extended periods of poor communication are unacceptable in a service-oriented industry like real estate.
When It’s Time to Switch
Sometimes, despite your best efforts to address concerns, the relationship with your estate agent just doesn’t work out. If your property isn’t selling and your agent isn’t delivering the service you expect, it might be time to switch.
Switching estate agents can feel like a big step, but research shows that sellers who change agents are 34% more likely to achieve a sale. A fresh approach can bring renewed energy to your property listing, attracting new buyers and increasing your chances of success.
Before making the switch, review the terms of your contract with your current agent. Many agreements include notice periods or tie-in clauses that may require you to give advance notice before ending the relationship. Once you’re clear on your obligations, provide written notice to your agent, outlining your intention to terminate the agreement.
When choosing your next agent, take the time to do your research. Look for someone with a proven track record, strong marketing skills, and a commitment to regular communication. A new agent can bring a fresh perspective and help reinvigorate your home’s visibility in the market.
Alternatives to Using an Estate Agent
If switching estate agents doesn’t appeal to you—or if you’re looking for a faster, more straightforward solution—selling to a cash house buyer could be the best option.
At Home Sold Today, we specialize in helping homeowners achieve quick, hassle-free sales. Even if your property has been sitting on the market for months without progress, we can help get things moving again.
We have over 12 years of experience in the residential housing market, and we’re confident that we can either purchase your home directly or find a buyer for you within as little as 7 days. Our streamlined process eliminates the stress and uncertainty of traditional property sales, giving you the certainty of a fast, guaranteed sale.
Why Choose Home Sold Today?
We’re not just another property buyer- committed to providing a professional, personal, transparent, and trustworthy service.
When you sell your home with Home Sold Today, you can expect:
A straightforward, hassle-free process.
A guaranteed offer for your property.
Completion in as little as 7 days.
A dedicated team of experts with decades of experience.
Whether you’re looking to sell quickly to meet a deadline or simply want to avoid the stress of working with estate agents, we’re here to help.
Get Your Sale Back on Track
Selling your home doesn’t have to be a long, frustrating experience. If your current estate agent isn’t delivering the results you need, you have options. From switching agents to selling directly to a cash buyer like Home Sold Today, there are ways to take control of your sale and move forward with confidence.
If you’re ready to sell your home quickly and without the hassle, get in touch with Home Sold Today today. Our team is here to guide you every step of the way, ensuring a smooth and stress-free sale. Let’s get your home sold—on your terms.
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